Support

Support Staff 





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Karen Green, Office Manager,  
started with Pasadena I.S.D. in 2013 in the C & I Department as a Secretary.  She was hired on with the P.I.S.D. P.D. on 10-08-2018 as Crossing Guard Manager. In 2020 Karen became the department Officer Manager and is Secretary to the Chief of Police.  Karen holds an Intermediate Telecommunicator license and provides relief and assistance to the Dispatchers. 

Kathy "Kat" Smith, Records Manager
, was employed by the P.I.S.D. P.D. on January 06, 2003.  She brings extensive dispatching experience from the private sector. In July 2010 Kat was promoted to Crossing Guard Supervisor.  She currently supervises 80 employees and provides relief and assistance to the Dispatchers and Records Division. February 2016 Kat was promoted to Records Manager and still holds a Masters Telecommunicator License through T.C.O.L.E.

Sydney Bonner, Crossing Guard Manager, started with Pasadena I.S.D. in 2019 as a telecommunicator.  Ms. Bonner became our Crossing Guard Manager in March of 2020. Sydney holds an Intermediate Telecommunicator license where she supervises 80 staff members and provides relief and assistance to the Dispatchers.

Michelle Agerton, Telecommunicator, was employed by the P.I.S.D. P.D. on 09-01-04.  She had worked in the Dispatch Operations part-time since 12-04-03, and comes from an Industrial background. Michelle holds a Masters Telecommunicator license through T.C.O.L.E., a T.C.O.L.E. Instructors Certification and currently serves as the department's field training officer for dispatchers. 

Tamala McDaniel, Telecommunicator, was employed by the PISD PD in April, 2010.  She has prior experience as a dispatcher for Baytown Police Department. "Tammy" holds a Master Telecommunicator license and is involved training new dispatchers.

Roland Johnson, Telecommunicator, was employed by the PISD PD in December 2013.  He has 28 years experience as a Houston Police Officer holding a Master Peace Officer license. Roland currently holds a Basic Telecommunicator license.

Angela Sandoval, Telecommunicator, joined  our  department in June 2020. Angela comes to the department from San Jacinto Intermediate and has worked for PISD since 2018. Prior to 2018 Angela was at HISD for 20 years. Angela holds a Basic Telecommunicator license.

Kyle Welch, Telecommunicator, Kyle Welch joined our department in June of 2020. Kyle has previous experience with Pasadena's Office of Emergency Management where he worked and was mentored by Frank Bengochea, Director of OEM. Kyle holds a Basic Telecommunicator license and is a volunteer firefighter for the City of La Porte.